Guides by customer type
Package forwarders and purchasing agents
When we receive your item list, we first mark the items excluded from list clearance and the goods subject to requirements. Goods that are not eligible for list clearance are cleared through an import declaration.
When to contact us
- When goods eligible for list clearance are mixed in one shipment with excluded goods such as food
- When goods that are not eligible for list clearance need to be cleared through an import declaration
- When you need to prepare Personal Customs Clearance Code (PCCC) verification and submission of a one-time authentication number for each order
- When you need to apply for or renew e-commerce operator registration
If goods eligible for list clearance are mixed in one shipment with excluded goods, the entire shipment is excluded from list clearance. The Notice on Special Customs Clearance for E-commerce Goods, in force since August 24, 2026, requires the Personal Customs Clearance Code to be verified for each order and a one-time authentication number to be submitted with it.
Services you can entrust to us
| Service | Details |
|---|---|
| EMS / express clearance | We declare express shipments that are not eligible for list clearance |
| Import customs clearance | We declare e-commerce goods brought in as general cargo |
| Imported food | We prepare food import declaration documents. Online purchasing agency for food is subject to business registration |
| Export customs clearance | E-commerce goods with an FOB value of KRW 5 million or less can be declared with a simplified export declaration |
| Code application service | We apply for customs clearance codes and e-commerce operator registration on your behalf |
Process
- Sending the item listPlease email us the commercial invoice, order details and B/L.
- Marking excluded itemsWe first mark the items excluded from list clearance and the goods subject to requirements.
- DeclarationGoods that are not eligible for list clearance are cleared through an import declaration.
- BillingWe send you a bill that combines taxes and our fee, together with the certificate of declaration.
Documents to prepare
- Copies of the commercial invoice, order details and B/L (every shipment)
- The importer's Personal Customs Clearance Code and one-time authentication number for each order
Fees
| Item | Basis | Fee |
|---|---|---|
| Import clearance Same for general cargo, express shipments and EMS | 0.2% of the customs value Minimum KRW 30,000 for a customs value up to KRW 15,000,000 | From KRW 30,000 |
| Import clearance Same for general cargo, express shipments and EMS | 0.2% of the customs value Minimum KRW 30,000 for a customs value up to KRW 15,000,000 | From KRW 30,000 |
| Export clearance | 0.15% of the export declaration value (FOB) Minimum KRW 15,000 for an FOB value up to KRW 10,000,000 | From KRW 15,000 |
| Food import declaration Document inspection | MFDS import declaration on your behalf, per case Inspection fees charged separately | KRW 70,000 |
| Customs clearance code application on your behalf | Free when requested together with your first clearance | KRW 20,000 |
| E-commerce operator code registration on your behalf | Purchasing agents, sales intermediaries and package forwarders Overseas businesses by separate agreement | KRW 80,000 |
Frequently asked questions
What goods are eligible for list clearance? Express shipments of USD 150 or less (USD 200 from the United States) that are goods for personal use or duty-exempt commercial samples. Up to USD 2,000 a simplified declaration is filed, and above that a general import declaration, and goods listed in the annex to the notice, such as medicines and food products, are excluded from list clearance.
How is the one-time authentication number used? When the e-commerce operator requests verification of the importer's Personal Customs Clearance Code (PCCC), name, contact number and address in the Korea Customs Service system for each order, the importer receives an authentication number if they match. The operator passes this number and the code to the express carrier or customs broker, and if they do not match, the declaration cannot be lodged.
Is e-commerce operator registration mandatory? Article 254 of the Customs Act requires mail-order businesses, mail-order brokers and package forwarders to register in order to have simplified clearance applied. The registration is valid for 3 years.
Consultation
Request a clearance consultation for package forwarding and purchasing agency
Email [email protected] (weekdays 09:00 to 18:00).
Related laws and materials
- Customs Act, Article 254 (special customs clearance for e-commerce goods, etc.)
- Notice on Special Customs Clearance for E-commerce Goods (in force from August 24, 2026), Articles 2, 4, 13, 20 and 22
- Notice on Import Clearance Procedures for Express Shipments (in force from September 29, 2026), Article 9 (declaration categories), Annex 1 (goods excluded from list clearance)
- Korea Customs Service "Express Shipment Clearance"
- Korea Customs Service Customer Support Center "What is list clearance, and what is its scope?"
- Notice on Export and Return Clearance, Article 43 (simplified export declaration for e-commerce goods, etc.)
- Special Act on Imported Food Safety Control, Article 14 (types of business and facility standards), Article 15 (registration of business, etc.)